YOUR LOCATION
Your Location will be used to display your position on the map.

This will allow you to navigate to your vehicle when, for instance, you forget where it's parked.

It is ok to grant this permission with the setting: Allow While Using App.

NOTIFICATIONS
Greenbox can send a notification to your phone if something happens.

You can choose which notifications you wish to receive in the Device Settings.

If you wish to receive these alarms, you must grant Greenbox permission to send notifications to your phone.

STEP 1

STEP 2

1. Open Greenbox and click: Sign In.
2. Enter your email address and your password.
3. Read and accept the App Terms and Privacy.
4. Click: Enter.

STEP 1

STEP 2

STEP 3

We have just sent you an email with a reset code. Write it down or copy it to your clipboard.

The email can take a few minutes to arrive. If you can't find it in your inbox, check in your spam folder.

Once this procedure is completed, you will be redirected to the Sign In page.

Use your email address and your newly created password to login into your Greenbox account.

1. Open Greenbox and click: Other.
2. And then click on Personal Data.

To delete your profile data.

A window will pop up and prompt you to confirm the operation.

We put our best efforts into making sure that Greenbox is intuitive and easy to use. Here is a quick explanation of how the App is laid out.

The Sections Bar lets you access Greenbox's main functionalities:

Important. You can temporarily hide the Sections Bar to display more information on the page Content Area.

You may select one of the three available options:

1. Road Map. Displays Google's Road Map.
2. Hybrid Map. Displays Google's Satellite Map.
3. Open Street Map. Displays Open Street Map's Road Map.

STEP 1

STEP 2

STEP 3

You will find these two codes in a label stuck on your device packaging, as shown in the following step.

STEP 4

Important: If you haven't yet filled in your profile data, you will be redirected to your profile page.

If you need assistance with completing your profile, check the ACCOUNT / PROFILE INFORMATION section of this guide.

After completing your profile data, you will be able to proceed to the following step.

STEP 5

7 - DEVICE SETTINGS

8 - VEHICLE SETTINGS

Enter your vehicle settings here. This information will be used to produce the Installation Certificate.

If you are planning to claim an insurance discount (some insurance companies grant a discount on your insurance premium if you have a "GPS Device" installed in your vehicle), make sure to fill in this data accurately.

STEP 6

9 - OBDII SETTINGS

Our hybrid solution consists of two pieces of hardware: The GPS/GNSS device and the OBDII dongle. If you have the OBDII dongle, let Greenbox know by selecting the appropriate option in the dropdown menu: OBD dongle installed.

Important: the OBDII dongle data should be already preloaded. If it isn't, you will find this data on the dongle itself.

10 - DEVICE ICON AND COLOR

You can customize the way you will see your vehicle on the map.

STEP 7

11 - DEVICE ICON AND COLOR

Select the appropriate icon for your device and pick any color.

STEP 8

Click on ADD DEVICE. Greenbox will show you the service terms and privacy policy.

After reading these documents, click:

12 - I ACCEPT PRIVACY AND TERMS

STEP 9

13 - CLICK ADD DEVICE

STEP 10

14 - YOU ARE ALL SET!

After adding your device, you will be redirected to the NOW section of the App.

You will see here your device position in real-time after the device starts sending data. To speed-up this process, take your vehicle for a spin.

You can access the Device Settings section from the Now and the Trips sections

3. Click Gear icon next to the device for which you want to change the settings.

You are now inside the Device Settings page where you will be able to:

In this section, you will be able to check your Device IMEI number and its Activation Code.

You will also be able to correct or edit the following data:

In this section, you will be able to tell Greenbox to send you or stop sending you the following notifications.

This section displays the status (active or inactive) of Greenbox's special functionalities.

Please refer to the 👉 Special Functionalities section of this guide to learn more about this topic.

This section displays the Subscription status of your device (active, inactive, terminated, etc.) and the Subscription expiration date.

Check the 👉 Subscriptions section of this manual for all details about this topic.

You can delete your device in the Greenbox Device Settings section.

1. Visit Greenbox Now (or Trips) section.
2. Click the vehicle icon.

3. Click Gear icon next to the device that you wish to delete.

4. Click Delete.

5. Confirm that you wish to delete this device.

Important. When you delete your device, you will also delete all its data from our server. This operation cannot be undone.

Note. Deleting a device doesn't reset its subscription's expiration date.

After deleting a device, this device can then be added to another Greenbox account.

The Now section displays your device's real-time information.

The Now section displays the following icons:

Select the device for which you wish to display real-time data, following these easy steps:

3. Click one or more vehicles/devices to check the real-time data.

The details panel shows the latest received position information.

To bring up the Virtual Dashboard, click the vehicle on the Map and click on 👉 Dashboard.

You can activate Greenbox Special Functionalities on your devices from the Now section.

Important. Special functionalities will not be shown if you have more than one device selected at one time.

Note. Some Special functionalities are available to some specific devices only.

Please, refer to the 👉 Special Functionalities dedicated section in this guide for all information about this topic.

1. Visit the Trips section of the App.
2. Click the vehicle icon.

3. Select the vehicle for which you want to analyze the trips.

The Trip page has its own icons set.

Once you have selected your device, you can use the Calendar to display just the days in which Greenbox collected Trip data for your vehicle.

You will notice that some days are shown in grey and are not clickable; this happens when there is no trip information for that specific day.

After selecting the Trip, Greenbox will display the trip data on the map.

Note that trip start and trip stop are marked as follows:

The Trip bar consists of the following items:

The Trip Info Panel displays the following information for each trip:

The details window shows the the following information about the selected position.

Click the Trip Dashboard icon on the Map to open up Greenbox Virtual Dashboard.

You will see all details of your trip data.

Each dot or icon in the trip route represents one position recorded by the Mobisat device.

Click any of these dots and check how the Virtual Dashboard updates accordingly.

Check the 👉 Virtual Dashboard section for more information about this topic.

In the trip details view, you will see some special icons indicating special events or alarms.

You may use the Reports section to analyze your devices/vehicle's activity in detail.

* you can swipe right and left of the Range Selector to reveal all the available options:

** Each Device model has its own report set. Here is a list of all the available reports.

DISTANCE TRAVELLED

This report produces daily readings of the distance traveled.

Swipe left and right on the graph to scroll among the available data.

DRIVING TIMES

This report provides details of your devices/vehicles' activity.

The report shows details for all the times your devices detected movement (from Start to Stop).

At the page's bottom, the sum is reported (Total Driving Time) for all the results in your query.

STOP TIMES

This report provides details of your devices/vehicles' inactivity.

The report shows details for all the times your devices detected inactivity (from Stop to Movement).

At the page's bottom, the sum is reported (Total Stop time) for all the results in your query.

FUEL

More information about this topic is in the 👉 Devices / Device Setting Details section.

ALARMS

The Alarms report displays the list of all the Alarms detected by your devices.

More information on this topic is in the 👉 Global Settings / Alarms and Icons section of this guide.

TRIPS

The TRIPS report gives you an insight into how your vehicles were driven trip by Trip.

Each Trip consists of the following details:

Clicking on Start or Stop will reveal the exact geo-coordinates of the location where the trip started or ended.

Clicking the geo-coordinates will bring up the address of the location where the trip started or ended.

More information about GDS in the 👉 Green Driving Score section of this manual.

POSITIONS

The Positions report shows all the data collected by your devices.

Attention: Mobisat devices collect a lot of data. This report may take a while to load if your requested date range is large.

CRASHES

Greenbox shows a video reconstruction of the accident dynamics in the unfortunate event of a vehicle crash.

Check the 👉 Video Crash Dynamic Report section on this manual for more information on this topic.

POI

The POI report shows the dates and times when your vehicles have entered and have left your Points of Interest areas.

Check the 👉 POI section on this manual for more information on this topic.

How to read the Virtual Dashboard.

The Virtual Dashboard displays the following information:

Greenbox reads your vehicle DTCs (Diagnostic Trouble Codes).

Each specific code is read in the format:

We are constantly updating the Error Code Descriptions. For some newer vehicles, there may be Error Descriptions appearing as Unknown. Should this happen, you will still receive the correct Error Code, which will help your vehicle manufacturer identify your vehicle-specific fault.

Important. OBDII is standard, and every car produced after 1996 will support the dongle. Although some parameters may be different on some vehicle models (depending on the vehicle manufacturer), the dongle can read all standard information.

If you wish to check which parameters can be read on your specific vehicle model, here is a list with all OBDII protocols compatible with our dongle (support for 95% of cars).

Greenbox warns you if an accident occurs. We can all agree that if it is you that are driving, receiving a notification on your Smartphone that tells you that you just had a crash is pretty useless.

Now that the obvious is out of the way, we'd like to emphasize in bold that:

All your family members should have access to your Greenbox account.

This is how the App works at its best. If something happens to you, your spouse (kid, parent, uncle, etc.) will be immediately alerted and can send help exactly where the accident occurred.

It is known that in the event of a vehicle crash, the difference between life and death is a matter of seconds.

Greenbox allows you to act immediately so that you will be able to save your loved ones by acting as fast as possible.

Check the 👉 What To Do If... section of this guide for more information on what to do in case of a crash.

You can access VCDR from the Reports / Crashes section of the App.

The VCDR consists of the following elements:

* You can swipe right and left of the Range Selector to reveal all the available options:

The One Year GDS page displays your GDS score for each month.

You can switch the year you wish to consult by clicking the left and right arrows as shown in the picture.

You can scroll up and down on this page to reveal the GDS top 10.

GDS TOP 10

This section shows the 10 ten Mobisat users that have achieved the best GDS Score in the following categories:

If you wonder why we don't have just one Top 10, it is because GDS improves when you don't drive your vehicle. To have a fair Top 10, we decided to include only users who regularly drive their vehicles.

Attention: we display the User Name and the vehicle name for each user. Consider using non-sensitive information for these fields (such as your vehicle plate or phone numbers.)

Check your One Month GDS by clicking on the month of interest on the One Year GDS page.

The One Month GDS page displays your day-by-day GDS Score.

Note that you can swipe left and right on the graph to reveal all the days in the selected month.

Check your Daily GDS by clicking on the day of interest on the One Month GDS page.

The Daily GDS page displays one day of GDS score, hour by hour.

Above each graph bar, you will notice a number. That indicates the number of violations (the times you have exceeded the road speed limit) in that hour.

Note that you can swipe left and right on the graph to reveal all the 24 hours of the selected day.

Check your Hourly GDS by clicking on the hour of interest on the Daily GDS page.

The Hourly GDS page displays one hour of GDS in chunks of five minutes (swipe left or right to reveal all information on this page).

You will notice two graphs on this page:

This graph indicates how much time you have exceeded (or not) the road speed limits.

POI, or Points of Interest, are dedicated areas that you can draw on the Map.

You can ask Greenbox to send a notification on your Smartphone when any of your devices/vehicles enter or leave a POI Area. You can use POI for many different ways:

To access the POI functionality:

STEP 1

STEP 2

STEP 3

STEP 4

Click SAVE POI to finsih the POI creation process.

STEP 1

STEP 2

STEP 3

Use the available buttons to edit your POI.

STEP 4

Click DONE.

STEP 5

Click SAVE POI.

STEP 1

STEP 2

Click DELETE POI.

Special Functionalities are features that you can access from Greenbox's Now Section.

Every device model has its own set of unique functionalities. If you don't see the functionality you are looking for, your device doesn't support that function.

Important: If you don't see the Special Functionalities icons, you probably have more than one vehicle selected at one time.

Here is a list of all the Special Functionalities available on Greenbox.

STATUS & COLORS

* The device will receive the command once it connects to the internet. To speed up this process, take your vehicle for a spin.

To learn more about how often your device connects to the internet to update its position, visit the 👉 Global Settings / How do devices send data? Section.

SUPER TRIPS

Some devices can calculate Trip information (more info in the Trip section of this manual).

Sometimes, the device can end a Trip before expected, for example, when you stop somewhere for a few minutes.

Supertrip allows you to bypass unwanted "trip ends." Once this functionality has been activated, Greenbox will produce a Trip Report for a long journey.

There are two ways to end a Super trip:

GARAGE

If you plan not to use your vehicle for a long time, you should activate the Garage functionality. This will put the device in low power mode, preventing unwanted discharges of your vehicle's battery.

Important: While the device is set in Garage mode, it will stop sending data, still reporting theft and tampering attempts.

ANTI-TAMPERING

Some Mobisat devices come with an embedded accelerometer. The accelerometer's main scope is:

The Anti-Tampering functionality exploits the motion detection capability of the accelerometer to alert vehicle owners in the scenario of a tampering attack (such as a thief that is trying to break into a vehicle).

Although this functionality can provide a valuable service, due to the accelerometer's nature, there may be circumstances in which a tampering alarm cannot be triggered and others in which subtle movements are perceived in the external environment (a train passing by), could potentially trigger the device's accelerometer.

This unpredictable behavior is related to the vehicle type and the location in which the device has been installed.

A heavy vehicle with a powerful shock absorption system may limit the device's accelerometer activity. On the contrary, a light vehicle (such as a motorcycle) may cause the device's accelerometer to be easily triggered by external vibrations.

We advise our clients not to rely too much on the anti-tampering functionality for all of these reasons. Our devices have more precise and trustworthy anti-theft services.

If you are experiencing difficulties with this feature, try to install your device in a more suitable area accordingly to your needs.

Important: If you have the Anti-tampering function active, unless you deactivate it before using your vehicle, you will receive an anti-tampering (just one until you stop).

PHYSICAL OUTPUTS

If your Mobisat device has Physical Outputs, the Special Functionalities list will display one button for each available Physical Output.

You can use Physical Outputs like remote switch controllers for turning ON/OFF any electronic equipment in your vehicle.

Typical uses for Physical Outputs can be:

All the information on installing Digital Outputs in your vehicle can be found in the product manual.

ANTI-THEFT

If your Mobisat device is installed in your vehicle, you won't see the Anti-Theft icon. The Anti-Theft functionality is always active on all permanently installed devices.

This unique functionality is available for most portable devices.

Once Activated, Greenbox will warn you with a notification if the device is found outside the safe area, which is always a circle.

To activate the Anti-Theft functionality, proceed as follows.

MAN DOWN

This special function is available on some portable devices.

Once Activated, Greenbox will notify you if the device is laid horizontally.

To use the Man Down functionality efficiently, ensure that the device is worn vertically (attached to your belt or worn as a necklace).

Greenbox stores your device's data for six months. After this time, the data is automatically deleted, and it cannot be restored.

Make sure to download your data regularly if you need to keep a personal archive for any reason.

Check the 👉 REPORTS / EXPORT REPORTS section of this manual to learn how to download your device's data.

Anti-Theft

All Mobisat's devices that require a permanent vehicle installation come pre-configured with the Anti-Theft function always active.

This is convenient because you don't have to remember to activate this functionality yourself.

How does the Anti-Theft work?

The Anti-Theft protection kicks in every time that you turn off your vehicle. The Mobisat's device automatically creates a circular safe zone with a 200 meters radius.

The Anti-Theft protection is automatically deactivated once you turn your vehicle ON.

You will receive a notification on your smartphone as soon as the device detects that your vehicle is outside the safe area (because it is being towed from its parking spot).

Important: If a thief steals your vehicle's key, you will not receive the Anti-Theft warning.

Mobisat's devices send data accordingly to the vehicle status.

If the vehicle is moving, the device sends GPS/GNSS data every 60 seconds, every 200 meters, and at every turn of at least 30 degrees.

If the vehicle is not moving, the device updates its position every 1 hour (1 day for motorcycles)

DATA SENDING ALGOTHYTHM FOR ALL VEHICLES

DATA SENDING ALGOTHYTHM FOR MOTORCYCLES

The Global Settings section allows the following operations.

To use Greenbox, you need an active subscription. You can check your subscription status in the 👉 Device Settings - Subscription panel.

We have two kinds of Subscriptions

You can also check the Subscription expiration date and the status in the Subscription tab.

The Subscription Status can be.

NOTE: 30 days before your Subscription expires, we will send an email to remind you that it's time to renew.

You usually don't have to renew your Subscription manually because the renewal is automatic.

Suppose you've bought your device from a vehicle dealership, or maybe, it came pre-installed in your vehicle. In that case, the chances are that your Subscription will not renew automatically.

In such scenarios, your Subscription will start from the activation date and until the expiration date.

30 days before your Subscription expires, we will send you an email to remind you that it's time to renew.

To renew your subscription:

30 days before your Subscription expires, we will send you an email to remind you that your Subscription is about to be renewed.

If for any reason you wish to Stop your Subscription:

After stopping your Subscription, you won't be billed for your future renewals.

In the event of a theft, you'll be able to call the police and provide your vehicle's position in real-time.

In most countries, if the police refuse to follow a stolen vehicle for which you can provide a real-time position, it is considered "official inaction" and thus a crime.

Additionally, when you can provide your vehicle's current location, the police are motivated by the high chance of catching the thief!

We've seen this a million times. If you have a Ferrari and report a theft to the police, they'll file your report, and nobody will ever go and search for your car. On the other hand, if you have any vehicle and can provide its real-time location, you'll see that the police will react fast because they'll be motivated by the high chance of catching the thief.

Over 1.3 million people die every year because of road accidents.

Most of these deaths could be prevented if we act fast, sending help to the exact crash location.

If you receive a "crash detection" event, act as follows: